Who We Are

Hylarantixa is an Australian financial education provider based in Adelaide. We're registered with the Australian Securities and Investments Commission (ASIC) and comply with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs). Our services focus on helping people understand financial ratios and make better financial decisions.

Information We Collect

We collect different types of information depending on how you interact with us. Here's what that looks like in practice:

Personal Identification Information

• Full name and email address when you sign up for our learning programs
• Phone number if you request direct contact from our team
• Postal address for sending physical course materials
• Date of birth to verify you're over 18 (required for certain financial education content)

Educational Data

• Progress tracking through our courses and modules
• Quiz and assessment results to help you understand your learning journey
• Areas of interest within financial education
• Questions you submit through our platform or email

Technical Information

• IP address and browser type for security purposes
• Device information to ensure our platform works properly on your setup
• Pages you visit and time spent on different sections
• Cookies and similar tracking technologies (you can control these in your browser)

How We Use Your Information

We don't collect data just to have it. Everything we gather serves a specific purpose related to providing you with quality financial education.

Data Storage and Security

Your information is stored on secure servers located in Australia. We use industry-standard encryption (SSL/TLS) for all data transmission. That means when you're accessing our platform or submitting information, it's encrypted during transfer.

We keep your personal information for as long as you maintain an active account with us, plus seven years after your last interaction (as required by Australian financial record-keeping regulations). If you want your data deleted sooner, you can request this through the process outlined below.

Sharing Your Information

We don't sell your personal information. Period. But we do share limited data with specific third parties who help us deliver our services:

1. Email service providers who help us send course materials and updates
2. Payment processors for handling course fees (we never see your full credit card details)
3. Cloud hosting services that store our platform data
4. Analytics tools that help us understand how people use our site (anonymized data only)

All these third parties are bound by strict confidentiality agreements and must comply with Australian privacy laws. We don't share your information with marketing companies, data brokers, or anyone who wants to sell you things.

Your Rights Under Australian Privacy Law

The Privacy Act gives you several rights regarding your personal information. Here's what you can do and how:

Access Your Information

You can request a copy of all personal information we hold about you. We'll provide this within 30 days of your request. There's no charge for reasonable requests, but we might charge a small fee if you make repeated requests or ask for extensive data compilation.

Correct Inaccurate Information

If something we have on file is wrong, let us know. We'll update it within 5 business days. You can update most information directly through your account settings.

Delete Your Data

You can ask us to delete your personal information. We'll comply unless we're legally required to keep certain records (like financial transaction history). Deletion requests are processed within 30 days.

Restrict Processing

You can ask us to temporarily stop using your data for certain purposes. For example, you might want to pause marketing emails while still accessing course materials.

Data Portability

You can request your data in a commonly used electronic format so you can transfer it elsewhere if you choose.

Cookies and Tracking

We use cookies to make our platform work properly and to understand how it's being used. When you first visit our site, you'll see a notice asking for your consent to use non-essential cookies.

• Essential cookies: Required for basic site functionality (login, security). These don't need your consent.
• Analytics cookies: Help us understand which sections are most useful. These are anonymized.
• Preference cookies: Remember your settings and choices for a better experience.

You can control cookies through your browser settings. Blocking all cookies might affect some site functionality, but you'll still be able to access core educational content.

International Data Transfers

Your data is primarily stored and processed in Australia. However, some of our service providers (like email platforms) may process data on servers located overseas. When this happens, we ensure these providers offer privacy protections comparable to Australian standards through contractual safeguards.

Children's Privacy

Our services are designed for adults aged 18 and over. We don't knowingly collect information from anyone under 18. If you're a parent and believe your child has provided us with personal information, contact us immediately and we'll delete it.

Changes to This Policy

We review and update this policy regularly to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and display a notice on our platform. The "last updated" date at the top shows when the most recent changes were made.

You'll always have at least 30 days' notice before any major changes take effect. If you don't agree with updated terms, you can close your account before they become active.

Data Breach Notification

In the unlikely event of a data breach that could result in serious harm, we'll notify you and the Office of the Australian Information Commissioner within 72 hours of becoming aware of the breach. We'll provide clear information about what happened, what data was affected, and what steps we're taking to address it.